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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kara Bard

Kara Bard

June 12, 2025

5  out of  5
rating by Kara Bard
"Lea has been exceptional to work with! She’s been my point person for all my commercial and personal insurance needs. As a first-time business owner, I’m new to all this. Lea is incredibly knowledgable, and has been very patient answering all my questions. Thank-you to the Moab State Farm team!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lea has provided you with exceptional service and support as you navigate your insurance needs. It's wonderful to know that her knowledge and patience have made a positive impact on your experience as a first-time business owner. We appreciate your trust in our team and look forward to continuing to assist you in the future! If you have any more questions or need further assistance, don't hesitate to reach out. -Brittney and Team"
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Travis Terry

June 5, 2025

5  out of  5
rating by Travis Terry
"Excellent customer service, quick response with quotes, and really good rates for a rural homeowner's quote."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our customer service and that you found our response time and rates to be satisfactory. Let us know if you need help in the future! -Brittney Melton and Team"
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Susan Roche

May 19, 2025

5  out of  5
rating by Susan Roche
"This is a praise-song for Blake Orr at Brittney Melton's State Farm office in Moab, Utah. Blake is knowledgeable, reliable, thorough, generous with time and with exactly the information I need, and always all-around delightful to work with. And did I say kind and patient, when I forget the full explanation she may have given me before? I have rarely had the huge great fortune to be on the receiving end of such a fabulous professional. Blake always goes the extra mile, in explaining and in following up exactly as she said she would. I never feel hesitant or embarrassed about contacting Blake to help with a question or a process. I know it takes great leadership to have such incredibly effective staff, so hats off as well to Brittney. Thank you, Blake, for making the insurance side of my life a pleasure to deal with. With respect, affection, and gratitude, Susan Roche"
We responded:
"Thank you so much for taking the time, Susan, to share your wonderful feedback about Blake Orr at our State Farm office. We are thrilled to hear that your experiences with Blake have been so positive and that she has consistently provided you with the support and guidance you need. Blake embodies the qualities we strive for in our team—knowledgeable, reliable, and genuinely caring. It’s fantastic to know that her patience and thoroughness have made a significant difference in your interactions with us. We believe that building strong relationships with our clients is key, and it sounds like Blake has truly excelled in this regard. We also appreciate your kind words for my leadership! It is my goal to foster an environment where our team members can shine, and your acknowledgment reinforces that we are on the right path. Thank you once again for your heartfelt praise. We are grateful to have clients like you and will continue to work hard to ensure your insurance experience remains a pleasure. -Brittney Melton and Team"
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McKette Sitterud

May 12, 2025

5  out of  5
rating by McKette Sitterud
"So helpful and saved me a ton of money!!"
We responded:
"Thank you for your review, McKette! We are happy to hear our team was helpful and able to save you money. That's the best! Let us know if you need anything else in the future. -Brittney and Team"
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Tim Ashurst

May 2, 2025

5  out of  5
rating by Tim Ashurst
"Josh Walker has been my agent for auto and renters insurance out of Brittney’s office for about 3 years now and they have been nothing but helpful! They know their products through and through and know how to refer the best options in any given scenario. Would highly recommend this team!!"
We responded:
"Thank you for your wonderful review, Tim! We’re delighted to hear that Josh Walker and the team at our office have been able to provide you with such helpful and knowledgeable service for your auto and renters insurance needs. It's great to know that they have guided you in finding the best options tailored to your situation. Your recommendation means a lot to us, and we truly appreciate your trust in our team. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help! -Brittney and Team"
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Clyde Herrera

May 2, 2025

5  out of  5
rating by Clyde Herrera
"I have been with State Farm Insurance over 40 years, there agent have been very professional & awesome in helping me. Thank you for your hard work."
We responded:
"Thank you so much for taking the time to share your experiences with us, Clyde! We are thrilled to hear that you have been with State Farm Insurance for over 40 years and that we have consistently provided you with professional and exceptional service. Your kind words mean a lot to us and motivate our team to continue delivering the best possible support to our valued customers. If you ever need assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you for many more years to come! -Brittney and Team"
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Al Clarke

April 22, 2025

5  out of  5
rating by Al Clarke
"Fast, efficient, organized. Problem solved."
We responded:
"Hi Al, thank you so much for your review of our office. We are happy to hear that you found our office to be organized, fast and efficient and was able to solve your problem. Talk to you next time! -Brittney and Team"
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Huseyin Deniz

April 7, 2025

5  out of  5
rating by Huseyin Deniz
"Thank you for being always there for us. Michelle is great and taken care of every single expectation of our insurance need. Thank you 🙏"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Michelle has been able to meet all your insurance needs and that you feel supported by our team. Your satisfaction is our top priority, and it’s wonderful to know that we are making a positive impact. If you ever need anything else, please don’t hesitate to reach out. We’re here for you! -Brittney and Team"
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Jesus Vega

March 26, 2025

5  out of  5
rating by Jesus Vega
"Muchas gracias por ayudarme hoy muy pacientes y muy buen servicio. Lea y Michelle Gracias"
We responded:
"Gracias por sus amables comentarios y se los haremos llegar a Michelle y Lea. ¡Los apreciamos mucho, y también a ustedes! -Brittney y equipo"
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Gena Cain

March 20, 2025

5  out of  5
rating by Gena Cain
"Jake has been truly professional and very dedicated as a State Farm agent. His thoughtfulness and kindness generates a positive impact on my day. Jake seems very passionate and eager to assist and y’all should be super happy to have him as part of the State Farm family. - Gena"
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear about your positive experience with Jake. His professionalism, dedication, and genuine care for his clients are qualities we truly value at our State Farm office. It's wonderful to know that his passion for helping others has made a difference in your day. We are indeed fortunate to have him on our team. Your feedback means a lot to us and motivates us to continue providing exceptional service. Thank you for being a valued customer! -Brittney and Team"
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Franciskito Rodriguez

March 20, 2025

5  out of  5
rating by Franciskito Rodriguez
"Muy lindo lugar y la manager tanto la traductora son geniales y muy atentos y disponibles"
We responded:
"¡Muchas gracias por sus comentarios! Nos alegra mucho que todos hayan estado atentos a sus necesidades de seguro. ¡Nos vemos pronto! -Brittney y equipo"
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Shalece Shumway

March 14, 2025

5  out of  5
rating by Shalece Shumway
"Love this office they are always so helpful and friendly!"
We responded:
"Thank you for your kind words about our office! We are happy to hear you find everyone friendly and helpful! -Brittney and Team"
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Muserref Deniz

March 4, 2025

5  out of  5
rating by Muserref Deniz
"Joshua is one of the best agents. He helped me a lot during the process from my accident till end. He also responds all the questions in a day."
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Joshua was able to provide you with exceptional support throughout your claims process. His commitment to timely responses and dedication to helping clients is truly commendable. We appreciate you taking a few minutes out of your day to leave a review for him. -Brittney and Team"
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Liz Moo

February 27, 2025

5  out of  5
rating by Liz Moo
"Lea Moo is all around so helpful. She is speedy and gets the job done. Thank you for helping me."
We responded:
"Thank you for the review! We will pass on your kinds words to Lea regarding her helpfulness and ability to do the job quickly. -Brittney and Team"
Profile photo of Rebecca Herrera

Rebecca Herrera

February 27, 2025

5  out of  5
rating by Rebecca Herrera
"I recently bundled my home and vehicle insurance with Brittney Melon state Farm Insurance in Moa. After they reach out to me and sent a quote I realized I would be saving around $100.00 a month. Switching over was quick and easy thanks to their great customer service."
We responded:
"Thank you for sharing your positive experience with Brittney Melton State Farm Insurance in Moab! It’s fantastic to hear that bundling your home and vehicle insurance not only resulted in significant savings of around $100 a month but also that the process was quick and easy. Great customer service can make a big difference, and it sounds like we provided you with just that. Your review will surely help others who are considering switching their insurance! Thank you! -Brittney and Team"
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D S

February 27, 2025

5  out of  5
rating by D S
"Easiest transfer of a policy ever. Blake was extremely efficient, fast and easy."
We responded:
"Thank you for your feedback! We're thrilled to hear that your policy transfer was easy. Blake's efficiency and speed truly make a difference, and we’re glad she could provide you with such a smooth process. Your positive experience is greatly appreciated and will help others feel confident in choosing us for their insurance needs! Thank you! -Brittney and Team"
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Charielle Basso

February 26, 2025

5  out of  5
rating by Charielle Basso
"Jenn was extremely helpful when I went into the office. I had just moved and need help switching agents, cancelling some old policies, and updating my current one. She went above and beyond to make sure we got updated and completely taken care of. I highly recommend!"
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that Jenn provided you with such exceptional service during your visit to the office. It’s great to know that she was able to assist you with switching agents, cancelling old policies, and updating your current one efficiently. Going above and beyond is what we strive for, and your recommendation means a lot to us. We appreciate your trust in our team and look forward to assisting you in the future! -Brittney and Team"
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Scott Davis

February 26, 2025

5  out of  5
rating by Scott Davis
"Very nice and professional"
We responded:
"Thank you so much for your review, Scott! We are happy to hear everyone was nice and professional. -Brittney and Team"
Profile photo of Chance Fisher

Chance Fisher

February 12, 2025

5  out of  5
rating by Chance Fisher
"I worked with Josh Walker over at State Farm. I greatly appreciated him making this process painless for me on my end with transferring into a new Home Owners Insurance plan . His communication has helped me alot and gave me alot of new understanding on how the whole process works with that. Thanks for taking care of me."
We responded:
"Hi Chance, thank you so much for taking the time to share your positive experience with Josh! We're thrilled to hear that he made your transition to a new Homeowners Insurance plan so smooth and hassle-free. Effective communication is key in navigating insurance processes, and it’s wonderful to know that Josh was able to provide you with the clarity and understanding you needed. Your appreciation means a lot to us, and we are glad to have him on our team. -Brittney and Team"
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Fidel Salazar

February 6, 2025

5  out of  5
rating by Fidel Salazar
"Aprecio la atención de las señoritas Michelle y Lea son buenas personas atiende bien a los clientes y muy amables gracias"
We responded:
"Thank you so much for your review! We're thrilled to hear that Michelle and Lea made your experience enjoyable. We truly value our team and their commitment to excellent service. We look forward to welcoming you back soon! -Brittney and Team"
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Eliya

February 1, 2025

5  out of  5
rating by Eliya
"Blake is a font of knowledge and care. She is always chipper, going out of her way to assist us & get us the coverage we need through constantly changing situations. Thanks for all your help, Blake!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Blake has made such a positive impact on your experience. Her dedication and cheerful attitude truly shine through, and it’s wonderful to know that she has been able to assist you in navigating your ever-changing situations. We’re lucky to have her on our team! Your appreciation will surely motivate her to continue providing excellent support. Thanks again for sharing your thoughts! -Brittney and Team"
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Jeroldene Bailey

January 30, 2025

5  out of  5
rating by Jeroldene Bailey
"I have heard very good reviews about the State Farm staff in Moab from relatives and friends. I was not happy with my past insurance. So I gave them a call. I worked with Michelle. She was very informative and had all the answers to the questions I had. Within just a few days the process was completed. It was a very pleasant experience. I would recommend them to friends and relatives in the future. Thank you for making the process easy and not painful. Jeroldene"
We responded:
"Hi Jeroldene! Thank you so much for taking the time to share your positive experience with Michelle on our team at State Farm in Moab! We're thrilled to hear that you found our staff informative and that the process was smooth and efficient for you. Our goal is to make insurance as easy and stress-free as possible, and it’s wonderful to know we met that goal for you. Your recommendation means a lot to us, and we truly appreciate your trust in our services. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. Thank you once again for your kind words! -Brittney and Team"
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artemisia turiya

January 16, 2025

5  out of  5
rating by artemisia turiya
"These folks always take the time to work through the details of my policies with me. They have also made claims very easy."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that our team has been able to take the time to walk you through the details of your policies and make the claims process seamless for you. Your satisfaction is our priority, and we appreciate your trust in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out! -Brittney and Team"
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John Bordley

January 15, 2025

5  out of  5
rating by John Bordley
"Michelle was awesome. Great sense of humor, very on the ball, very patient . Explained everything perfectly. Kind of felt like family. I’m very impressed with the customer service. Very happy to be in business with Melton agency for my insurance coverage. 😁👍🏻"
We responded:
"Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Michelle provided you with exceptional service and made you feel like family. Her humor, patience, and thorough explanations truly reflect the values that we do our best to uphold here. Your satisfaction is our top priority, and we’re so glad to have you as part of our insurance community. If you need anything else or have further questions, please don’t hesitate to reach out. We look forward to continuing to serve your insurance needs! -Brittney and Team"
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Rickie Aldridge

January 7, 2025

5  out of  5
rating by Rickie Aldridge
"I am so grateful for Josh****** and Blake***** two of the best...Josh took care of helping us with certain things when it came to our insurance payments super friendly. Blake is fantastic to talk with and like Josh treats all with respect. Josh, Blake thank you so much. Brittany is very lucky to have you both."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Josh and Blake provided you with such excellent service. It's great to know that Josh was able to assist you with your insurance payments and that Blake made your conversations enjoyable. We truly appreciate your kind words and will be sure to share your compliments with them. We definitely know how lucky we are to them as part of our team! Thank you for choosing us, and we look forward to serving you again in the future! -Brittney and Team"